Where do I begin... in August 2015, I took my car to the Mathis tire location on Hwy 64, at that time Joe (no longer there) was the manger. They rotated my tires and changed my oil. Well, later that after noon, I noticed one of rim center caps was missing (chrome...Read more
This is to inform all persons who has had service done at either Mathis Tire or Direct tire that brighter days are ahead. Pep Boys has purchased these stores and will be transforming them into National Pep Boys service centers.l So all be glad! It can only get better...Read more
I took my car to the Mathis Location to look at my transmission. After checking transmission, they statedbthat i needed a transmission and told me they could get me ine for 1500. They told me car would be ready in a Wednesday. I received multiple calls on issues they...Read more
Mathis Tire - Review in Service Centers and Repairs category from Janesville, Wisconsin
Good job Chris and your workers.
Positive Experience Review
Great experience!! These guys are top notch shop
Mathis Tire - Customer Care Review
I recently went to the Park Ave location and ended up leaving without getting my vehicle worked on, and it was solely because of Scott Haynes. I went in for a basic oil change, and he kept on and on about how i needed an alignment, balance, tune up, etc. I understand...Read more
Requested a one time wheel alignment for $89 when I went into the store at Goodyear Mathis Tire in Collierville, TN. The first person who took the request asked if I wanted the lifetime warrant. I said , "no", the one-time is fine. Then at checkout, the sales manager...Read more
At an oil change wife was told our truck also needed new struts. She took it back in to have struts put on. An owner happened to be there and told her he looked and the truck did not need struts. She took her car in because a "check engine light" came on. Was told...Read more
I took my car to Direct Tire (owned by Mathis Tire) in Memphis and paid a total of $4700 for 3 consecutive "repair" jobs and 7 mos/2,529 miles later my car will not even start. I even asked them to be fair with me since I was newly widowed, instead there are leaks...Read more
I have been a loyal customer of Mathis Tire for almost 10 years. I experienced the absolute worst customer service that I have ever encountered on today August 27, 2016. I took my car to the Park Avenue location Memphis, Tennessee at about 1:30p.m for a simple wheel...Read more
I brought my Mother in law into Mathis Tire because she requested to go there. I must admit, I was impressed with how they took care of my mother in law problem with her vehicle with no appointment needed and on a Saturday afternoon. Thank you guys at Shelby Drive...Read more
I had them replace all of my tires with new ones about 2 weeks ago. They were also suppose to replace rotors and rear brakes. That was done, but I still had problems with rear brakes. I drove the car back to them and they claimed they fixed that problem then. 2...Read more
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