Advertised vs Delivered
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I recently went to the Park Ave location and ended up leaving without getting my vehicle worked on, and it was solely because of Scott Haynes. I went in for a basic oil change, and he kept on and on about how i needed an alignment, balance, tune up, etc.

I understand that those things are very important but it wasn't time for anything but an oil change. He was so pushy and that's what ended it for me. He wasn't worried that i said no more than once, but was obviously solely focused on money and not thr well being of the customer.

He also didn't seem to care that i told him he was being sort of pushy and how i didn't appriciate being treated like i had pockets full of money to just fork out. I would never visit this location again,simply because of Scott Haynes.

Product or Service Mentioned: Mathis Tire Customer Care.

Reason of review: Poor customer service.

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